Managing Tough Conversations
What You'll Learn
A simple 3-step process for dealing with the most difficult, and often most important, conversations. This hands-on tool will guide conversations — leading to decisions and actions for positive change. This highly interactive half-day workshop provides complete materials and involves role plays, discussion, improvisational exercises, and next step challenges. It provides a road map — to pull you through those difficult conversations. You become team members, invested in finding solutions.
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